Frequently Asked Questions


Payments (2)

Questions regarding making payments

Escrow (1)

Questions about Escrow Payment system

Payments

Team members are paid as each milestone is completed.

Setting Milestones

As milestones are assigned in a project, the team member and project owner will agree on the estimate for that milestone.  Once the estimate is accepted by both parties, the project owner will place a payment in escrow for the milestone.  Once the escrow payment is made, the team member is alerted that they should begin work.

The project owner is responsible for paying providers they have invited to the team.
When a person accepts an invitation to a project, they provide a bid for rate, min & max hours, time available, etc...  If this bid is accepted, the next step is to establish the first milestone with the project owner or delegate.  When the milestone is agreed to, the project owner places funds in the escrow account in the amount of the estimate for the first milestone.  At that point, the provider is alerted that the funds are available in escrow and they should begin work.

Escrow

Payment Escrow ensures both sides of the relationship are protected.  Team members know that the money for the next milestone is ready and committed before they begin work.  Once the milestone is completed and approved, the payment is automatically sent to the team members paypal account or a check is mailed.  For project owners, escrow provides assurance that payments will only get made as work is completed.  

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